Tricia Martinez

Review of Mosaic Residential

I have been contacting Mosaic Residential about an...

I have been contacting Mosaic Residential about an ongoing matter I ve encountered at my current apartment. (The Parq on the Blvd.)
On June 18, 2019 my roommates and I submitted our 60 day notice to a female named Alexis.
A whole month later July 18,2019 it was brought to our attention that our 60 day notice was lost and the leasing office could not find it. I was reassured that they will contact Alexis and that our move out day will remain August 17.
August 1st I walked in the leasing office and I was told they still could not find our 60 day notice. Instead we would have to redo a 60 day notice and extend our lease for another 60 days. To my understandings they were BARLEY contacting Alexis. (Mind you, she doesn t work at the leasing office, she works at another sister property and was just filling in for that shift)
Mosaic Relations, if you can please understand why this is very upsetting and purely UNFAIR to my roommates and I and please get back to my emails and phone calls I would greatly appreciate it. I m pretty sure you would like to hear how disorganize one of your properties management is!!!!!