Kevin Gates

Review of Elk group international

ELK is masterful in marketing how attentive they a...

ELK is masterful in marketing how attentive they are to Customer care and only sell high end products. Just attempt to take them up on any version on CS and you ll quickly realize the sham it is. After buying over $1k of lightning for a prolonged renovation so the lights were purchased weeks in advance. Out of 4 pendants one crystal was damaged, rather than accommodating a simple resolution of just a crystal then bounce me around and tell me to file a formal claim with Ashley furniture who will then deal with ELK to resolve. First and last time for this company. With the plethora of choices customers have | trust me go elsewhere, they couldn t care less if they tried.