Lisa Shriver

Review of Russells steaks chops and more

When celebrating a special occasion, Russell's is ...

When celebrating a special occasion, Russell's is frequently mentioned as the place to go. I gave our experience 3 stars only because the food was exceptional. I guess we expected every part of the evening to be above average, but the service was sub par. We had a reservation and arrived at exactly 630 and were advised our table wasnt ready. No big deal here i guess. After we were seated the waiter arrived with a mask on but had his nose hanging out. Not cool. There were two plates set at the table and when the waiter removed them, there was a glob of something, looked like salad dressing or mayo on the tablecloth. YUK. We ordered an appetizer and the dinner for two. Waiter brought our salads and we had to remind him we had ordered an appetizer. So he removed the salads to who knows where and brought our appetizer. When he later returned with the salads, they were kind of soggy from being dressed 20 minutes earlier. All seems like no big deal, but absolutely not the experience we were expecting for the money we spent. Won't go back!