Talked to these folks about installing a system on...

Talked to these folks about installing a system on my semi-rural property. The salesperson was nice, but asked questions that were so ambiguous I was constantly asking "what do you mean?" On top of that, I scheduled an appointment to discuss the project with an engineer for about 19 hours later which I confirmed with the salesperson. They were very stern about respecting the engineers time by being available at the correct time. Mind you, this is the first contact I had with them. I had not even had an opportunity to not show up yet.

A couple of hours later, I started getting phone calls, emails and texts insisting that I confirm the appointment (which I had just made). I was in a meeting at the time, but in the space of about 1.5 hours, I received repeated calls, emails and texts. WTH?? I'm not staring at my phone or email and I JUST confirmed the appointment. Not only that, the communications did not ask me to confirm...they were more or less "we're texting to remind you of your appointment. if you can't make it, let us know and we'll reschedule"...nothing specifically asking me to respond. I finally asked if they were waiting for a response from me, and they said "yes" so I confirmed. All their communications were unclear and not direct.

Now, get this, THEY DIDN'T SHOW UP FOR THE APPOINTMENT at the specified time! 45 minutes after the specified time, I texted them and asked what was up. They called me and said their engineers decided what I would need at my location was not cost effective for me. So you wanna harass potential customers to "respect your time" but don't offer it in return? I rescheduled my whole morning to be available. LAME and hypocritical. Good thing I didn't move forward and learn this later though.