J

John Wyndham

4 years ago

Breakfast was fine. The rooms were small and the w...

Breakfast was fine. The rooms were small and the wifi was expensive for really no reason--much better hotels in the city offer free wifi. The staff were surly and became angry when we asked to change rooms to be near the elevators due to an injured member of my party---they initially refused, then agreed, then told us (after changing the booking) that we would have to wait an extra five hours for the room because of the change, which struck us as punitive. We overheard another agent making telephone reservations, and it was clear that at least half the hotel was unoccupied, making it absurd to resist changing a customer's room at check-in.

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