Mark Steinke

Review of National Jewish Health

This review is from an employee's perspective. Thi...

This review is from an employee's perspective. This is not from a patient viewpoint. Hopefully the HR team can turn this into something positive for future hires.
The doctor who runs Immunology and the Compliment Lab is an exceptional communicator and as low-stress as a leader can be under challenging conditions. This is the rare individual who truly listens to her staff. Everyone was sincere in welcoming me on board and I felt that I was joining something very special.
Unfortunately my new hire experience was about as bad as it gets.
There was no training and development plan in place whatsoever for new Compliment Lab project managers which is what I was contracted to do, a new SOFT LIS roll out which had some major architecture and user issues, very high stress levels in several areas and understaffed teams have to work long hours and weekends to catch up.
My trainer was so slammed with heavy workloads that they honestly didn't have the time to properly train a new employee.
I was really hoping to succeed in this role but feel like I was indirectly set up for failure from day one.
Revenue from big pharma clients is the top priority and rules every decision the managers and marketing/sales teams make.
This is one simple example of what happens when big money influences medicine and research, even in a nonprofit medical center like National Jewish Health.

The NJ culture is very unique and really quite special, but just make sure that if you are invited to interview for a position that you have all of the hard questions written down in advance so that you can receive honest answers and hopefully succeed.