Today I suppose to have Un appointment for visa. I...

Today I suppose to have Un appointment for visa. I had make Un online appointment and got reminded email back a day before.
Now seems they don't work today because it's day off / eid / they got everyone phone numbers... Is it too much to asq to do ur job properly??? One call to the people those coming from far away to let them know that they're appointmets has been changed??
Please it's Nederlands Embassy that mean representing the Netherland!!!