Monique Hallee

Review of House Smart Home Improvements

We heard about House Smart from our neighbours, so...

We heard about House Smart from our neighbours, so we had their sales guy over. He went through his pitch and it was more expensive than we thought, so we had to think about it. When we called him back to go with half the project, it was like a brand new conversation- he forgot what we talked about previously. He did end up honouring everything we discussed previously though. Then we had another guy come to take proper measurements, and eventually the installation crew. It took a while because we had a window custom-made for our kitchen. When the crew did the installation my husband was around and inspected their work. First, they forgot our custom window (which is the whole reason we had to wait so long in the first place). The boss ended up driving it out separately that same day so it could be installed the same day. They also forgot a few things with the installation, so my hubby had to get them to do it before they took off. I really recommend checking their work before they leave. Also, their general windows have a safety that breaks really easily, so we're not a super fan. On the other hand, the custom window we got is amazing and I highly recommend getting it custom, though it is more money!