C

C Su

4 years ago

Worst experience in this customer service in regar...

Worst experience in this customer service in regards of billing! I had a balance of $1,315 and paid in full a month ago (have credit card statement to show) online and they still tell me my balance is $1,315. After calling the customer service, he admitted that was an error and advised me to disregard the second statement. I was supposed to receive a zero balance statement weeks ago and never did. I called again and apparently they still show I have $1,315 balance. What a nightmare!

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