A

Alexandria Bill

4 years ago

So angry with this service! The reviews are true ....

So angry with this service! The reviews are true . called to cancel my plan november 20th and was told if I faxed in the cancellation letter by november 30th they would refund my december payment in 14 days. Ok fine I fax it in on november 25th fax machine says it was recieved on their end and it prints out a copy of what I fax. Call in today because it would be the 14th business day and they have no cancellation letter from me and the account is still active. Absolute incompitence ! I am not the only customer this has happened to as the reviews say! I needed that money for xmas and I havent used the benefits at all !

Comments:

No comments