Charlene GrungeGirl

Review of Sir Thomas Hotel, Liverpool

Very disappointed...went in as the place itself an...

Very disappointed...went in as the place itself and menu looked appealing. Lovely decor but the woman who gave us our menus was very unhelpful and unfriendly. She then left us waiting for twenty minutes without so much as taking our drinks order while people who'd came in after us got seated and served. In the end,we got up and left. Shame as the people sitting next to us said the food was nice. A bit of customer service wouldn't go amiss, especially as they weren't even busy