Horrible experience! Girl on speaker phone yelling...

Horrible experience! Girl on speaker phone yelling and swearing on the phone! I asked her to please take her phone off speaker or please go outside and she ignored me. When I asked again she started threatening me and saying she was going to beat me up! The security guard MATTHEW was absolutely unprofessional and didn't care about me at all yelling at me like I did something wrong. And to top it off that girl got a room before me and was only there 20 minutes when I was there 2 hours and had a worse case! I had heavy vaginally bleeding and she had BUG BITES!! The front end staff was very nice and the one other security guard I talked to but MATTHEW was absolutely unproffesional and rude! I don't know how he has a job at a hospital! I've heard he's been like this before! He NEEDS TO GO!