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Unfortunately I have had a very negative experienc...

Unfortunately I have had a very negative experience with the doctor's office, billing and customer service departments due to how the doctor I saw coded my visit. I had 2 office visits and some routine lab work done by my PCP but because I discussed weight management and weight loss options with him he coded my visits and lab work under a code that apparently is not covered by my insurance. I have received bills for nearly $1,000 despite me having insurance coverage. I have other family members who went to the same doctor for the same thing and they did not receive the same bills like I did. I have been dealing with this issue since March and have gotten no resolution. I have tried reaching out to the doctor's office, sent in appeals to have my bills adjusted and reached out to both the customer service and billing departments for assistance to no avail. I feel that I have been failed on every level. And am now sitting with bills nearing $1,000 for something that should have been no more than an office copay of $30. I am very disappointed in how this situation has been handled.

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