Anyone there working? Been trying to get through f...

Anyone there working? Been trying to get through for over a week. Phone navigation system is the worst ever!! And why wont it let me edit how many tickets I purchase on the site?? My internet crashed and I had to re do the booking and it added the previous transaction (which I started before it crashed) . You guys need to get it right. reading through the reviews...seems like we all have the same complaints...hopeless service. Wish I could buy my tickets elsewhere!!! Not happy