L

Linda LeBrun
Review of QuEST

3 years ago

The worst customer service, company wide. There ...

The worst customer service, company wide. There does not seem to be a way to actually speak with a human being. The phone number on the prescription form is always busy, the local number is forwarded to a corporate "phone answer system". Your need to search deep to find a customer service number, which is still a voice mail system, and then the recommendation is: call your Doctor.

What company can survive without a phone number; this company is just to big, with way to much business sent there way. There needs to be more competition.

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