DISINTERESTED UNPROFESSIONAL AND UNTRAINED EMPLOYE...

DISINTERESTED UNPROFESSIONAL AND UNTRAINED EMPLOYEES. POOR SERVICE.

I visited the Alaya Salon in Saket for a simple hair colour touch up on 25th August 2018 at 2.30pm. The following are my observations -

1. Loudy employees - I waited for almost 10 minutes before my service began(which was not a problem as the employees were having lunch). However, a few of the employees were talking and laughing extremely loudly, looking at clients on and off. It was extremely uncomfortable and I think the salon should take this issue seriously.

2. The guy who did my hair knew his job when it came to applying colour however his hands and clothes had a strong cigarette stink which was really bothering me.

3. No one came to check the hair colour after the wash. The guy who had applied the colour was no where to be seen.

4. The junior staff who blow dried my hair were pretty much the most disinterested professionals I have come across in Delhi. They were in a hurry due to whatever reason and the person holding the dryer was not even looking at my hair. The blow dry did not last long as it was not done properly.

I would not recommend anyone for Alaya's salon hair services.