Brian and Karen Healy

Review of Mooxy

I loved the location of this hotel. The concept wa...

I loved the location of this hotel. The concept was great, as well. It was intended to be a fun, relaxing environment.

There were several things that I didn't like about it, though. First off, our room wasn't available until almost 5:00, so we decided to go up to the roof top bar. We were told to go outside and get in line, which I found to be not right to make people paying $400/night go wait in line. They started to let us up and then told us that we couldn't go up because of our sandals. I understood the logic, since they explained it was a safety issue, until later when I went by and tons of young girls were allowed up with sandals. I really feel like there was age discrimination there and that we weren't allowed up because we didn't fit with the demographinc they were looking for. It wasn't right. I felt really uncomfortable there since the average employee was probably 25. The front desk girl even complained to us about the uniform that they were supposed to wear to create the "sexy" fun vibe.

Also, the lack of service was amazing! There was no one to help with parking suggestions, no one to hail a cab, no one to bring an extra pillow, etc. We were told to help ourselves. We had to lug our own bags down to storage and then go lug them up.

The room was "micro" and once I got used to it, I did find it to be comfortable. My only issue was that I had no where to sit and had to climb over my husband to get to my side of the bed. My other issue was that the room was stifling and the thermostat only went to 68. I don't keep my house at 68 in the dead of winter. Thank goodness we had a fan!

All in all, we enjoyed the hotel, but would probably not go back for the $, especially since they really made me feel like we weren't welcome. And, it wasn't a cheap hotel, so I would have expected at least some service!