C

Coralee Hillery

4 years ago

I just got my car and hadn t had it a week and it ...

I just got my car and hadn t had it a week and it started messing up. Took it to the service center they said that it didn t read any issues on the computer and sent me on my way. The next week I almost didn t make it work because of the same issue that Did not read on the computer So I called to ask for man in charge of sales. And left I message for Alareo. He called me back immediately and told me he would take care of me and get my car fixed! And that he did! My car is my sole provider for me to work n take care of my Mom! Without it being dependable, we are dead in the water. Alareo understood this and provided me with the best service. I would definitely recommend Vandergriff Hyundai in Arlington! They have been great! I m a happy customer so far. I m back in my car and it s so far so good

Update: Had to bring my car back with same problem, thank God it was under warranty. Tim done a fantastic job taking care of me but the service dept. let me drive out of there with a flat tire and I had to turn around and go back. They charged me to fix the tire and I was severely late to work. I have to change my star rating to a 4 . This is definitely no reflection on my service advisor. He was just as surprised as me!

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