Elaine Hutcheson

Review of Boddie-Noell Ent. (Hardees)

I love Hardee's chicken and biscuits, but my exper...

I love Hardee's chicken and biscuits, but my experience at the Indian River store, #1503207 this evening has soured me on ever ordering there again. The cashier, Alece, asked us to wait 10 minutes for the chicken to finish cooking and park off to the side. She said she would bring our order to us. My husband and I waited over 25 minutes. When he went inside to find out what happened to our order, the staff said they had never been given the order! My husband had to show them his receipt in order to convince the staff they were wrong. When we got the chicken home, we realized they had given us 8 pieces instead of 10! I called, and the manager Dina, did offer us another 10 pieces which we picked up later. This is not the first time we have received mixed up orders and poor service at this location. I will still eat Hardee's chicken, but I am tired of the hassles we have had at this store. At the present time, I plan on taking my business elsewhere.