The air conditioner broke in our room and the main...

The air conditioner broke in our room and the maintenance guy came quite a few times over the course of an evening to fix it. It never did work and we slept in a very hot room. They didn't have a screen on the balcony door either so we couldn't even get a breeze from outside without getting bit by mosquitos. I complained to the front staff at check out and they offered me 50% back. I never did receive that money back and I think it should have been 100% back.