PaulMaguireBiz

Review of Gagen, McCoy, McMahon, Koss, M...

My experience was not good at all. I asked to spea...

My experience was not good at all. I asked to speak to Mr McCoy as he was recommended to our business. The purpose of my call was to inquire if he is even the right counsel to engage for the situation that we have . Instead of getting Mc Coy I get his gatekeeper, a woman who comes across in my opinion as difficult to deal with, and asked question after question. I finally said look, I am asking to speak to Mr McCoy to see if he is the right attorney to hire. She then goes into Mr McCoys billing rate and wants my name and billing information to even talk to the guy to see if I can hire him. Very bad experience in my view. Can't say anything good or bad about Mr. Mc Coy because I never spoke to him. But the gate keeper and the way I was treated was not well received. I have used many attorneys for years and this was a first. Did not do business with them and won't because of the way I was treated by the gatekeeper. I have to wonder when I am referred to someone and attempt to inquire about hiring them why they would make that so difficult. Perhaps she was having a bad day but it didn't help the company make any more money nor get an engagement letter out nor answer even my basic question if they even handle this area of the law. But to each his own I guess. They may be the best firm in the Bay Area, but my opinion is the way this particular employee handled it is not the best way to get new business. Again, no opinion on the legal services or the quality of the attorneys because I wasn't able to get that far without a credit card and billing me before I even knew if they handled the type of business matter I was calling about. Very unfortunate.