Diane Parman

Review of Sears Holding Company

If I were able to give negative stars, I would. I ...

If I were able to give negative stars, I would. I purchased an A/C unit March of last year. It was financed through a Sears Home Improvement card. The bill was paid in full days after installation. The card shows it paid. The bank shows it paid. The local repair branch shows it paid. Yet after multiple calls, certified letters etc these people at Sears Repair Services still claim to not show the bill paid. The utter incompetence of not being able to verify a purchase financed by another branch of your own company is past baffling & wholly unacceptable.