It s unfortunate that I can t review solely on the...

It s unfortunate that I can t review solely on the comfort and cleanliness of this room. But I was charged twice for one of the two nights spent here, left a message on the accounting voicemail as directed, and have been given no response. I ve just left a second message. This experience has negated Some of the good feeling I had about the stay. If you stay here watch your credit card statement for any unpleasant surprises!

Trying to be fair, we are all human. I called back again and spoke to the operator, asked for copies of my invoices to try disputing the charge. She was vey nice and forwarded me straight to the accounting department, where i spoke to a real person, not a machine. Apparently my account had been credited i just haven't seen the credit yet.

If you ask they re glad to email copies.