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Michele Kocotos

4 years ago

I rushed my pitbull there on Friday. May 3 for a i...

I rushed my pitbull there on Friday. May 3 for a injured paw.
We first told the bill would be $916. When we pick him up there was an additional $60 charge for 2 different medications. I was told the meds were not added. However they were on the bill as part of the agreement.
On May 14th we returned for a follow up.
We were told the visit was free but I had to pay for the meds. This time $100.
How did the same medication, same number of pills just for the antibiotic, more then double.
Furthermore, he developed an infection due to the wet conditions. It was actively raining. We were told to keep his paw dry yet sent out in the rain with nothing to keep it dry.

Makes me question ever going back. To many things not adding up to help a pet parent.

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