Joanne Kennell

Review of La-Z-Boy Furniture Galleries G...

Terrible customer service. They force you to pay $...

Terrible customer service. They force you to pay $99 for delivery because there is "no room" in their warehouse to store furniture for locals to pick up. The other option is to drive to Toronto to pick it up yourself. On top of the already inflated prices, the only way to get cheaper shipping, and trust me when I say I had to argue tooth and nail to even get that, is to purchase their 7-year warranty... because the two are completely related. Nevertheless, I cancelled my order and went to Smitty's just down the road which has equal quality furniture, better prices, and WAY better customer service.