L

Leslie Capin

3 years ago

Today is my second visit to National Jewish bringi...

Today is my second visit to National Jewish bringing a patient to her appointment. Today is May 1, 2018 and it is 8:09am. This is our second time here and we had the same very poor experience with the valet. He is rude, condescending, not at all helpful, and is a very poor representation of this hospital. He really should be removed as he is the first representative One comes in contact with should the valet service be used. I watched his interactions with the car in front of me. It was an elderly lady with an oxygen tank. She had trouble getting out of her car with the tank. I actually got out of my car to help her and he simply watched without interest. He then waited for her to walk to him and waited for her to ask for her to request the valet service and his first response was are you a patient? I was stunned.

Comments:

No comments