Front desk person was awful when we entered for ou...

Front desk person was awful when we entered for our son's party. Wanted nothing to do with us and extremely rude. I hope they fire her. Everyone else was amazing and the front desk person that was there when we check out was completely opposite of the first.
We will not be using them ever again because we do not want to deal with the headache that it took to get the party scheduled. That person also messed up and should look for a new job. They really need to reevaluate some of their staff before they start loosing more business.