I never usually take the time to do this, but serv...

I never usually take the time to do this, but service was so poor I feel I need to vent. Entertainment was fantastic, the one star is for them. Very talented. It was our waiter who let our whole experience down. I had asked for the bill, he had come back to tell me my card had declined. I jumped on to my internet banking to find out the total amount had actually in fact come out twice? When I questioned this, he could not have been less interested and told me it had nothing to do with him. I showed him my bank history and he continued to tell me it wasn t his fault take it up with my bank. Until I actually realised why he was acting that way. He got no tip. We are from Australia and have tipped absolutely everyone on our trip here. In fact we tipped the entertainment (which mind you he was apart of) but the service wasn t good. Our meals were freezing. And the waiter wasn t friendly at all. So we didn t feel the need to tip him. He then threw in my face that he worked for us for nothing. And we didn t tip him. Which backs up my comment about why he was acting horrible to us. Very very disappointing. Instead of using our tip we put in the bucket for singing lessons, this waiter JT should use it for customer service lessons. To top it off he then threatned me with security and tried to escort me out. WOW. Times must be really tough for poor JT.