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DAndre Heath

4 years ago

The hotel overall was a good price. I only booked ...

The hotel overall was a good price. I only booked for one night, and ended up staying several more days. Here s my issues.

I m not sure if there s a lack of communication with front desk staff, but I asked for a late checkout and the staff still comes to the door at 11:00am sharp! The housekeeping staff and some of the front desk don t even say hello! I even rode down in the elevator with a housekeeper who had. Clipboard in hand she looked mean, and couldn t even smile. Hospitality is not an easy job, however speaking to guest is just general customer service.

Marissa, from the front desk was helpful and apologize on behalf of the staff.

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