My daughter went to this school the year of 2017-2...

My daughter went to this school the year of 2017-2018 in pre K 2. I just wanted to make everyone aware of an incident that occurred and I feel should be brought to your attention if you are looking at this school for your daughter . I received a phone call at 5 o'clock monday night while at work asking what time I picked up my daughter. Now I work until 6pm every day so I have arrangements for my mother to pick up my daughter and I drop her off in the mornings. I had responded To the woman on the phone did not pick up my daughter, my mother should have, but I know the weather was very bad monday so she must've went to aftercare. We normally don't send her to aftercare. It is our first year here and she doesn't go to aftercare, My mother did not know to sign her out. My mother had picked her up in between 3:30-3:45. The aftercare teacher was calling to tell me she had gotten scared that she did not know where My daughter was and did not notice she was gone. Now this call is at 5pm, I myself was concerned because I had talked to my mother last at about 3pm when she was on her way to get My daughter and if something were to happen and someone pick her up, I didn't get a phone call till 5pm when she had noticed her absence. My child could have been ANYWHERE. Her exact words on the phone were "I must've gone to the bathroom or something and when I got back she wasn't there and I had not noticed till now" I do not want anyone to get in trouble, or cause a problem. But that is a HUGE safety risk. After that incident we decided to not send our daughter back the next year. A year later i call to get my tax papers stating the tuition amount paid and a letter with the tax ID #. And i was treated so rude and disrespectfulby CONNIE And Suzanne in BILLING. I had to just hang up the phone. They are arguing with me over a $56 AFTERCARE balance. After that incident i did my 100% best to not have my child sent to aftercare. They could not give me the dates or times she went to aftercare just the MONTH. As i stated i did not believe my child went to aftercare. I paid $50 for a yearbook i did not receive and also had made previous donations to the school. All they have seemed to care about was money.