Marshall Meador

Review of Shipley company

So I received a renewal letter from my natural gas...

So I received a renewal letter from my natural gas supplier, Shipley Energy. They inform me that my service will automatically renew Feb 15. And at a rate 50% higher than my current rate, and 30% higher than they offer to the man off the street, the new client. So my question is-why treat your current customer, your loyal customer, your friend-worse, far worse, than for or with someone whom you've never worked?
Is this today's business model? Sneak the cost increase into the current customer's contract, hoping he/she doesn't see it? Does this not sound like the predator at the bar or restaurant, spiking your drink or food to then rob you or worse? Avoid this business model and those who practice it at all costs!