C

Cheyenne Collins

4 years ago

The aquarium itself was not to bad. We drove 9.5 h...

The aquarium itself was not to bad. We drove 9.5 hours to spend a week here. The tickets were paid for about 4 months in advance. We paid for the general admission, the VIP tour and ray feeding. We did the tour at 11am on a Friday, which again, was book 4 months in advance. The tour was rushed and crowded. We had probably 15-20 people. Fitting into the kitchen was a nightmare. When we went to look through the tops of the tank, only some of us got to see the shark tank, due to not being able to go back as far, because there was a tear in the netting.(Not their fault) but that meant the whole group had to split in half and take turns at the shark tank, the second half of the group didn't get to see, because we were kicked out of the tour, and our tour guide didn't know why. We were just told to get out and the tour was over sorry.
Also, paid for the Manta Ray feeding months in advance and if I had known their policy was different than most, we would not have paid for it at all. You could not put your hands in the tank to pet or hand feed, which other places will let you for a lot cheaper. Also, the actual aquarium was good, but not for the wait. They had a mermaid in the tank the day we were there, and since the tickets were paid for, it was either look, or just lose the money. We waited in line to view the tunnels for an hour. We had no want to see the mermaid, as we were all adults except for one 12 year old, who doesn't care for mermaids either. Other than having to wait in a tunnel while the mermaid did her thing, the experience was alright.

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