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To summarize the long review below: Classic "If I ...

To summarize the long review below: Classic "If I could give no stars" Review. You're in for a bad time if you deal with Peak Properties. They do not care about their tenants.

Buckle up.

I am a former tenant of the apartments on 2600 W. Logan Blvd.

Let me start by saying I consider myself a good tenant. I keep things clean, try to fix anything I can, and avoid contacting management unless absolutely necessary. There are 3 instances where Peak proved they couldn't care less about their tenants, explained below. (I realize this may sound like millennial complaining but truly ask yourself what you're willing to put up with.)

1 - Pipe Burst: I had the joy of living on the first floor where part of the ceiling came down to accommodate a water pipe. This part was bowing down uncomfortably above the kitchen. Within two months the pipe exploded while I was at work, destroying the ceiling in multiple areas, and leaving a huge puddle on the hardwood. I tried my best to dry it up and called emergency maintenance, and I was told to wait until the next day, and that this has never happened before. While the ceiling was patched, the floor was left mutilated and warped. I called again and was told to move ALL of my furniture into my bedroom overnight so that they could replace ALL of the flooring in the living room and kitchen. This was an incredibly ridiculous task that could have been avoided if the matter was attended to sooner.

2 - Terrible Smell & Ant Infestation: Towards the end of my first year I noticed an awful gut wrenching smell coming from my hallway closet. Numerous maintenance requests were sent and the best solution Peak could offer was... Air fresheners. I should have complained more but defeated, I accepted that Peak was not going to help me, and that my belongings in the closet would forever smell like a dead rat.

Days later...

One night I returned home late and found my entire unit infested with ants and flying ants. They were crawling out of the power outlets, buzzing around and exploring every nook and cranny of my shelves and couch. I panicked and called emergency maintenance yet again, and they calmly told me they made a request but had no idea when I would get help. I rushed out at 2am to buy spray and traps and did all I could. With more bugs emerging and the dizzying fumes, I could not stay for 2 nights. Management told me, "Sorry this just isn't a high priority issue. If it was a burst pipe we would come immediately but some ants? That isn't a big deal." (That's funny considering...) This low priority issue was resolved by a guy coming to spray bug killer and clean up. I was finding bug wings and carcasses for weeks after.

Call me crazy but I'm certain the terrible smell was a dead animal in the walls that attracted the bugs. Another issue that could've been resolved if it was approached with care from the beginning. Check out my photos, they're great!

3 - Lease Break: Do not expect Peak to work with you on breaking your lease - doesn't matter how good of a tenant you are, they do not care. I needed to break my lease after finding a life changing opportunity out of state. Ideally I would've been able to include the current month (as it just started) and not pay 4 months rent to break. Multiple emails and reroutes later, I called to discuss and was met with attitude and a condescending tone. (Picture Aubrey Plaza, but not funny.)

So I deducted thousands of dollars from my account, nearly everything to my name, and turned it in with my keys to the Peak office. The woman I dealt with over the phone couldn't be bothered to meet with me. I accepted this as lease breaks are never pretty and apartment complexes need time to fill their units. Not even a month went by and my unit was occupied. I'm still working to make up all the money I had lost while they simply add to their pockets. I may not have an argument legally but morally it is unjust and I will forever associate that condescending tone on the phone with Peak Properties.

Avoid Peak Properties. You deserve better.

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