Krystina Morris

Review of Vandergriff Hyundai

I've never had to wait this long for simple servci...

I've never had to wait this long for simple servcies. My first experience was an oil change that took almost 4 hours and the service rep never told the shuttle driver to come get me after I phoned in requesting a pickup. My second experience was a check engine light. I dropped my car off at noon and was told they should get to it by the evening. 5:30pm rolls around and no phone call or anything. I'm left carless. I call back the next morning. They still hadn't looked at my car. Over 24 hrs pass and still nobody had even looked at my car even though I had an appointment. No warning or anything that I'd be carless.