I've been going here 1-2 a week for about 2 years ...

I've been going here 1-2 a week for about 2 years now. Unlike other reviewers, I've found the owner to be pleasant and approachable. She recognizes me and ask me how I'm doing. I've never received rude service from anyone here and I am usually using a credit card so there is no tipping involved. The couches and fireplace are probably the best of all the coffee shops in Rochester if you are looking to lounge and read a book.

The drawback of this place is that it is often crowded and the booths (which are wonderful and outlet equipped) are reserved for parties of two or more. That leaves either the open area up front with no outlets or the cramped dungeon at the back of the store with electricity available. It is so cramped back there that it feels socially awkward, like standing in an elevator. Because of the seating situation there have been times I've simply had to go somewhere else.