Alvin John Osmena

Review of Shands at UF

6 hrs waiting to have eye pain seen. Triage is not...

6 hrs waiting to have eye pain seen. Triage is not working properly. Then after that another 1 hr wait in the eye room. Only to be told that the eye doctors are at home asleep and that I just have to follow up at their clinic cause my eye does not seem to have any urgent care needed. I was not given anything to ease the pain in my eye.

The next day when I made an appointment for the eye clinic, I'm told that it will cost me $300 to be seem as they do not accept the insurance I have, which was accepted at the ER.

So I conclude that someone is not doing their job. Or maybe everyone is doing only half their job.

I will, however, still go back if I need to have medical care. But I will be. Prepared. I will have food for waiting in the ER and I will not leave until I'm satisfied with the care I expect.