Very poor service. Some of the food didn't come ou...

Very poor service. Some of the food didn't come out until 30 mins after the rest had arrived. No explanation or mention of the delay, we had to ask what was going on. The food that did arrive was just ok, the potatoes tasted like they'd been reheated. Given that we'd booked in advance, paid a large deposit and offered to pre-order, we expected better. We did eventually get an apology and the offer of a couple of desserts.