J

James Fletcher

4 years ago

Drove up in a 52,000 dollar 2018 Ram truck. Went i...

Drove up in a 52,000 dollar 2018 Ram truck. Went into the dealership and looked around for 10 minutes and no one spoke to me. I made eye contact with 3 men that were behind the counter area and 2 more in glass offices, "they were surfing the internet" and nothing happened. I've never felt so uncomfortable in a business. I felt like they judged me as poor by the way I was dressed "jeans, button down shirt, ball cap" Little did they know that was there to buy another truck and was packing a large sum of cash down payment. Oh well they lost that deal and I will never go back. Sport Durst dealership needs a greeting policy and a service minded team like they had at Nichols Dodge before they sold out. Ps I bought 6 vehicles from Nichols in 10 years.

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