P

I don't usually write reviews but Deeley need a me...

I don't usually write reviews but Deeley need a mention for a job well done.

Dali and Jack fitted our new worktops last Friday and they look fantastic. The worktops that is (no offence Dali and Jack).

Having had building works, flooring and other kitchen works to prepare for the worktops, Deeley were by far the easiest company to deal with.

My wife and I visited the Deeley showroom just before Covid 19 lockdown. Simon talked us through the products they use and showed us examples and finish options. We also got to have a look at the factory.

Within a few days Simon had taken my drawing with measurements and produced quotations for the products and sink options. I thought the prices were very competitive.

Then lockdown was implemented on 23rd March and things went on hold.

Once we were able to revisit the Showroom we met Bernie to finalise our choice. The templating was done by Paul two days later. He was very thorough and I had the CAD drawings to review and approve the next day.

Fitting was carried out two weeks later and everything fitted perfectly.

A few days after fitting, my wife noticed a small pimple of glue or product in the Corian sink which we could not remove. I emailed Neil at Deeley who called me within minutes and said Dali was working in the Blakelands factory and could be with me in an hour.

The lump was a small amount of the resin/glue used to bond the sink to the work surface. Dali had it sanded off and the sink re-polished in minutes. Now thats what I call good after sales service!

Well done and thanks to the Deeley Team.

Comments:

No comments