Jackson Beaumont

Review of Ferman – Harley Davidson(Brand...

Big KUDOS to Jonathan in parts.. I live in Kansas ...

Big KUDOS to Jonathan in parts.. I live in Kansas and the HD dealer here services both my bikes and one I bought from them.. long story short is I placed a speaker grill order from them in June of last year.. every month I get told the same thing.. item is back ordered and it s gonna be another month.. today I was told it will now be the end of March.. they have never done more than deliver bad news..nothing else. Being frustrated that it s already been 6 months, I decided to call HD of Tampa simply because I use to live there and have been there on many occasions.. talked to Jonathan in parts and although he gave me the same back order bad news, he said let me do this for you.. he did a nationwide harley database search and sent me literally over 40 dealerships across the us that shows they should have the parts in inventory.. it took two phone calls and I was able to order both items today and I will have them in hand by next week..

Thanks Jonathan for going above and beyond for someone who was just a out of state inquiry.. although I live in Kansas HD of Tampa will now have a new customer for future purchases..

On a side note, the first call I made was to a HD dealer in California. They too had the parts but REFUSED to sell to me because I wasn t local.. last time I checked ... if I am calling a HD dealer for parts, I am a HD customer.. somehow I guess that doesn t matter to some HD dealers.. smh..

Thanks again Jonathan for going above and beyond!

Respectfully,
K. Beaumont