I wish I could say nice things about the new "Firs...

I wish I could say nice things about the new "First Street", which is Journey Lifestyles but it seems when they changed the name, their old customer service went with the old name. You may buy the chair, which is great, at least mine is after 2-1/2 years, needing to replace the controller 3 times, but trying to get that controller takes an act of congress, and you know how that is. PEOPLE DO NOT CARE here anymore. I tried to get one, overnight and 2 weeks later, I still have not received it. Never been sent out. Customer service should go to work for congress. They'd fit right in.