Benjamin Reyes Review of Audi Plano
Horrible service! Ever since the remodeling and th...
Horrible service! Ever since the remodeling and the new Auto nation management take over, it has been horrible. I took it in for an oil change, no issues at all, my Audi came out with alignment issues and they somehow burned my dashboard, I called them they told me they would take care of it, they fixed the dashboard but the alignment was still not fixed, they dropped something yellow on my hood, most likely a tool as it still had the yellow paint and about a nickel big dent on it which it did not have before, My tires were at front, 28,42 psi and my rear at 32,48 psi when the fronts should be at 38 and the rear at 42, that is as unprofessional as it can get as well as it was dusty from sitting on their lot,bird poop all over it no car wash offered, this would have been unacceptable with the last management. I called the supervisor last week and a week later still have not heard anything back. I am never taking my Audi to this facility again. I advice you the same.

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