T

TJ Hawkins

3 years ago

The staff was great. I wish I could give a better ...

The staff was great. I wish I could give a better review but please be aware of how expensive this facility is and how hard their billing department will make things. It takes over a month to get a claim out to insurance so it may seem like things are fine, but months later you'll get a bill for much more than expected. I got a price quote before getting allergy testing done and the final price was more than double. By that time, I had already come in for another test so I know I'm about to go through this again in the next couple of months. The billing department has been unable to answer questions or help me, just telling me to call other departments. I'm completely frustrated with them and won't continue to get allergy care here. Waiting time to get into see anyone is at least a month. I've been waiting weeks to get a call back to even get a follow up scheduled and have called in multiple times. If they ever call me back, I won't be scheduling with them because even if i do get in sometime this summer, I can't afford it anymore. Also worth mentioning, they will try to give you tests that aren't medically necessary like spirometry or lab tests. I had to tell them repeatedly that I didn't have asthma and didn't want the extra diagnostic charges when it wasn't needed. I'm in the dispute process on labs that I was charged for that I didn't even know they were running.

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