Luca G.

Review of Generator Hostels Hamburg GmbH

The most terrible getaway I've ever had.

The most terrible getaway I've ever had.

Already on arrival I had my doubts that I had booked with my company a satisfactory accommodation.
At the reception, bed seekers and guests mostly lined up on the street. The staff is often overstrained, slow and unfriendly.
Both of the rooms we stayed in were dirty in every nook and cranny and stank up to the sky. The bathrooms small and moldy. The showers have no shower, only pipe ends, the ventilation systems bring except noise with no additional functionalities with it and the lights buzzing like on an old station toilet.
The beds have no real mattresses, just thin foam on upholstered wood racks. The bedding was at least pleasantly comfortable - although pretty decorated with hair and crumbs. Windows and doors are overburdened with noise from the train station, street aisle, extremely noisy room doors and hallway samplers, and, and, and ...

The real highlight: loud, booming music from the hotel bar until the morning hours. Even three stories higher and at the other end of the building you instinctively take care of the building fabric. Not once were receptionists or bouncers interested in the well-being of several guests complaining.
However understandable: The rooms offered with ridiculous prices with guaranteed wake-up service must be compensated by overpriced "bar food" and cocktails.

Never again.