Tonisha Montgomery

Review of MileOne Heritage Hyundai Towso...

This dealership is the ABSOLUTE worse dealership e...

This dealership is the ABSOLUTE worse dealership ever. In the beginning (of course) they were very accommodating. The sales rep. was able to get the exact model of the car I was searching for. I ended up leasing the car a few years ago. As my lease is due to end soon, I went to the dealership to inquire about my options. The sales rep was EXTREMELY rude and not helpful at all! I called the dealership a few days later to speak with another sales rep (hoping that maybe the other rep simply had a bad day), and unfortunately, both people I spoke with were EXTREMELY rude as well (from the receptionist to the other rep I spoke with). I called on 3 occasions after those encounters to speak with a manager, and everytime I called, was told that none of the managers were in or available to speak with. To date, I have yet to receive a return call to begin the process of returning the vehicle. I currently have two Hyundai vehicles and WOULD NEVER EVER recommend Heritage Hyundai of Towson to ANYONE!!!!