C. McMillian

Review of Nyle Maxwell Supercenter

We purchased a used vehicle. To begin with, when ...

We purchased a used vehicle. To begin with, when we purchased the vehicle they swore they were not going to run our credit because we had a pre approval through a authorized bank and low and behold the next day we get an alert that our credit had infact been ran. That was the 1st of many issues. The vehicle started making noise the day after we bought it. We took it back to the dealership they said they would fix it, they kept the vehicle, we got it back and it was still making the same noise. We tried for 2 weeks to get ahold of someone and get someone to call us back. I was calling and texting every day. Finally a gentleman called me, who is very snarky. Telling me I could bring it in and they look at it but if it's not the original problem they're not going to do anything. So I asked him to clarified what work they had done, it is in fact the work that they were supposed to do and they won't fix it. The gentleman was extremely rude laughed and said everybody there knew about it. I only wish I had seen these reviews before we purchased from them, we never would have purchase the vehicle from them. The excuse was "you know it is a used car right". And "we put a $1000 into that card just to get it sold."