Sha Lowe

Review of Fountain Auto Mall, ACURA-BUIC...

Extremely disappointed with the end results. I wen...

Extremely disappointed with the end results. I went in with the interest in an 09 Infiniti G37 coupe, test drove the car and really liked it. I was up front with the salesman and told him I already had my own financing and was ready to buy, but I had one more G37 to test drive before I could make a decision. The salesman asked what they could do to get me to buy from them and I stated to put some numbers together and call me so that I could be on my way to test drive the other car. After some hemming and hawing he finally relented and of course brought out the sale manager. I explained the same thing to this gentleman and he stated that he understood and they would get the numbers together and call me within a few minutes. No call. No nothing. Unfortunate thing is that, I test drove the other car and decided quickly that I wanted the car from Fountain, but I refuse to buy from them now. Highly disappointed in their customer service. Now, I have to continue looking. Won't be wasting my time with this dealership again.