I've been living across the street from this place...

I've been living across the street from this place since it opened, and gave them a lot of patronage during its first year. Unfortunately tonight was my last visit. The service is sub par, and at times downright rude. This isn't the case with all staff, but certainly for many. The burrito's are quite expensive for what they are; which is mediocre. Far too much lettuce - it's literally the size of a kids football. It is almost impossible to eat without having it fall apart. If you ask for guac you will find a huge glob of it at the end of the burrito, with none throughout. These aren't inconsistencies, it's the norm. Unfortunately, there's not much choice for burritos in Vancouver, so I imagine this place will continue to enjoy the success it has. But put this place in the mission in SF and it would be out of business in a week.