T

Tricia Opper

3 years ago

Exceptional Customer Service

Exceptional Customer Service
Review of The St. Regis Bora Bora Resort
Pending review
If you are looking for an amazing experience this is your hotel. The staff at St. Regis are exceptional when it comes to taking care of the customer. We were greeted by our personal butler who provided us all the resort details, addressed us by name in passing, called us to give us three different departure options, including pricing, met us at our boat on departure day and stayed and waved goodbye until we were out of sight.

The villas were a little dated. They still had the same design from when the movie Couples Retreat was filmed there. But, the views were out of this world. They had daily activities, bicycles for guest, beach equipment, and a spa were we could do morning yoga and book a massage.

There are different dinning options available. The restaurant staff always greeted us by name and ensured that our food allergies were known to the restaurant staff. Every meal was delicious especially the Lagoon Restaurant by Jean-Georges. We dinned on, out of this world, fish dishes while watching the sharks swim beneath us.

The resort has an area where you can swim with the fish. You can purchase fish food from the resort and enjoy seeing all the beautiful, colorful fish swimming around you. Snorkeling gear is available. We brought our own gear and recommend it.

The experience here at St. Regis is well worth the money!

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