There are few things that are more stressful and d...

There are few things that are more stressful and disruptive than the air conditioning failing during a Texas summer heat wave, but that's what happened. I became a client of A#1 Air years ago when American Home Shield covered my system and after MANY companies had been sent for various issues, I decided that they were my favorite. I had scheduled a check up, but the ac failed two days prior to that appointment... at 10 pm. *smh-lol-hangs head* When I called, not only did I get through to a person, but in less than an hour Chris R. was knocking on my door. He tried, but it was the worst case scenario and there was no way to revive my system. Chris was very thorough and presented me with all of my options. He let me ask every single question I had and not once, even as 1 am approached, did I feel rushed or pressured. I made my decision to replace and signed the appropriate paperwork. At 8 am I received the call that a team was on the way, and everything was completed by 1 pm. Everyone was kind, courteous, and professional! The evaluation, financing, AND complete install were all finished in just over 12 hours!!! I have never been more satisfied with any company or team, and cannot say enough to express my satisfaction with what could have been a very rough situation. Thank you guys SO very much! A special thanks to Chris R. for helping me gather my thoughts and make an informed decision while trying not to panic! :)